To ensure continuous coverage with no gaps in your HomePRO warranty, this plan will automatically renew. That means, at the end of your policy term, a new term will begin and payment will automatically be processed, unless you cancel your plan.
If you select the annual plan, you will receive a policy that shows one year of coverage. On the expiration date shown on your policy, your payment method will be charged for another year of coverage. If pricing changes before the automatic renewal, you will be notified of that change. You can also cancel your plan or update payment information anytime using the information you receive via email from Stripe after purchase.
If you select the monthly plan, you will receive a policy that also shows one year of coverage. However, your payments will be processed each month, with the first payment coming out today. At the end of the one-year term, coverage for another year will begin, with payments continuing monthly. If pricing changes before the new coverage term begins, you will be notified of that change. You can also cancel your plan or update payment information anytime using the information you receive via email from Stripe after purchase.
Whether you select an annual or monthly payment plan, you do not have to wait until renewal to cancel. You may cancel at any time during the policy period for a pro-rated refund based on the amount previously paid, the remaining coverage time, and claims that have been paid on your behalf.
While payment updates and cancellations are best managed through our third-party vendor, Stripe , the PWSC team is also always here to help! Contact us at customersupport@pwsc.com or 800-855-2799 for help with these updates along with any other warranty questions or concerns.