Warranty Management: Make or Break for a Builder’s Brand?
“We’ve lived in our house for three months and already had to fix a laundry list of items. The builder fights us on everything.” “Building
Home Builders
Boost Your Brand and Bottom Line: Builder Benefits of Outsourcing Customer Care
Managing warranty claims, coordinating repairs, and addressing homeowner concerns can quickly overwhelm a builder’s customer care team. The process takes time, money, and focus away
How to Respond to a Warranty Call When the Request is not Covered
It is the call most builders dread. A homeowner has a claim that the warranty doesn’t cover. How you respond can significantly impact your reputation
Will Home Renovations Cost Builders in 2024-25?
The “problem” began in 2020. As the pandemic kept people indoors, things started to feel a bit claustrophobic. Renters and existing homeowners alike felt the
Insourcing Vs. Outsourcing: 7 Questions to Decide What’s Best for Your Business
In the build-to-rent world, certain subjects will always be a hot topic: renter trends, capital investment, and market growth projections. But another subject is also
The Affordability Effect: How Builders Can Make Homeownership More Accessible
“Homes ‘Unaffordable’ in 99% of Nation for Average American”… This is a CBS News headline for a topic that has everyone—from politicians to property developers—highly
The One Home Buyer Incentive You’re Probably Overlooking (and Undervaluing)
While we’re far from the housing market heyday of 2021 and 2022, things are looking up so far in 2024. Mortgage rates are starting to
Building a Winning Sales Team in a Challenging Housing Market
Sales is a tough job. But for those working in today’s housing market, with 30-year mortgage rates north of 7.5% and the median home price
The 4-1-1 on 2-10 Warranties: PWSC Answers Builders’ Top Five Questions
Builders are no strangers to 2-10 home warranties—and with good reason. This critical coverage is the only way to protect builders from the long-term risk
5 Steps to Better Risk Management for Builders
Just as important as building quality homes is knowing how to protect them—and the rest of your business assets—along the way. Liabilities are everywhere. Effectively